Helpdesk Solution - Administration and Configuration HDS-A600

3 day class

Prerequisites

• Basic understanding and knowledge of Microsoft Windows
• Understand Notification Server installation and configuration
• (Optional, but recommended) Familiarity using VMware

Audience
Anyone who will be installing, configuring, and managing Helpdesk Solution. Anyone working towards their Altiris Certified Professional (ACP) or Altiris Certified Engineer (ACE) certifications